Your data on MRCVSonline
The nature of the services provided by Vision Media means that we might obtain certain information about you.
Please read our Data Protection and Privacy Policy for details.

In addition, (with your consent) some parts of our website may store a 'cookie' in your browser for the purposes of
functionality or performance monitoring.
Click here to manage your settings.
If you would like to forward this story on to a friend, simply fill in the form below and click send.

Your friend's email:
Your email:
Your name:
 
 
Send Cancel

BSAVA Congress launching new Practice Efficiencies programme
The new programme will see industry experts share the tools for success.
The programme reveals key skills for practice management.

The British Small Animal Veterinary Association (BSAVA) is to launch a new practice management programme for BSAVA Congress and Expo 2025.

Its new Practice Efficiencies programme will see speakers including Susie Samuel and Katie Ford share the skills needed for successful leadership and management in practice.

Designed for practice leaders, decision-makers and managers, the programme is set to explore the key drivers for operational success. Delegates will be given practical tools to support them with optimising technology, staffing and resources.

The programme will be delivered through a series of sessions, led by leadership experts from across the industry.

The topic of artificial intelligence will be investigated by Susie Samuel, the CEO of Digital Practice. ‘Automation in Action: The everyday AI that’s already transforming vet practices’ will look at artificial intelligence through a veterinary lens, discussing the technology that is already in place.

The concept of the ‘veterinary time machine’ will be explored by Jack Peploe. In the session, ‘The Veterinary Time Machine: How to gain 21 extra workdays a year’, the CEO of Veterinary IT Services will explain what decision-makers can do to gain 21 extra work days a year.

Katie Ford and Claire Grigson, the founders of Vet Empowered, will describe a new way of working in their session ‘Human Not Robot: Working Smarter, Not Harder’.

Meanwhile the client experience is the topic of conversation with Eric Garcia, the CEO of Tapir. In his session, ‘Streamlining the Client Experience: Practice Strategies for Improved Practice Efficiency’, Mr Garcia will offer new strategies for practice leaders.

Andy Green, chair of the Congress Programme Committee, said: “The Practice Efficiencies programme represents a new era for BSAVA Congress and Expo.

“We hope that it gives delegates the tools that they need to thrive in an increasingly complex industry, with a concrete plan tailored to their challenges in practice.”

BSAVA Congress and Expo 2025 will take place from 20-22 March at Manchester Central. Tickets can be purchased here.

Image © BSAVA

Become a member or log in to add this story to your CPD history

FIVP launches CMA remedies survey

News Story 1
 FIVP has shared a survey, inviting those working in independent practice to share their views on the CMA's proposed remedies.

The Impact Assessment will help inform the group's response to the CMA, as it prepares to submit further evidence to the Inquiry Group. FIVP will also be attending a hearing in November.

Data will be anonymised and used solely for FIVP's response to the CMA. The survey will close on Friday, 31 October 2025. 

Click here for more...
News Shorts
CMA to host webinar exploring provisional decisions

The Competition and Markets Authority (CMA) is to host a webinar for veterinary professionals to explain the details of its provisional decisions, released on 15 October 2025.

The webinar will take place on Wednesday, 29 October 2025 from 1.00pm to 2.00pm.

Officials will discuss the changes which those in practice may need to make if the provisional remedies go ahead. They will also share what happens next with the investigation.

The CMA will be answering questions from the main parties of the investigation, as well as other questions submitted ahead of the webinar.

Attendees can register here before Wednesday, 29 October at 11am. Questions must be submitted before 10am on 27 October.

A recording of the webinar will be accessible after the event.