RCVS Academy launches ‘Communicating Cost’ course
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The Royal College of Veterinary Surgeons (RCVS) has added a new course, ‘Communicating Cost’ to RCVS Academy, RCVS’ library of free learning resources.
The 45-minute course has been devised to support veterinary teams with discussing the costs of treatment with their clients.
Its syllabus will give practical tips, insights and an interactive scenario to encourage clear and transparent communication between veterinary teams and their clients. It will also ensure veterinary professionals understand their obligations under the Code of Professional Conduct.
Through the course, RCVS hopes to support learners with developing trust and avoiding misunderstandings.
Lizzie Lockett, RCVS CEO, said: “Discussions around the costs of veterinary treatment are not always easy and can sometimes give rise to misunderstandings or lack of clarity between clients and veterinary teams. We recognise the challenges these conversations present and the pressures veterinary professionals face.”
The new course comes as RCVS Academy announces the return of its Academy Live sessions.
First trialled in November 2024, the Academy Live initiative offers a series of free, live interactive sessions based on content from RCVS Academy courses. They are designed to be short and engaging, with opportunity for questions and discussions. The sessions are not recorded.
There are currently three Academy Live sessions open for registration, including sessions on RCVS 1CPD and the responsibility of a clinical supervisor.
Catherine Hemingway, RCVS head of academy, said: "Through expanding the provision of the Academy, learners are able to access a broader range of learning formats to best suit their individual needs. Our Academy Live sessions allow learners to interact with subject matter experts, ask questions and discuss the subject matter with peers.
“This, in turn, has the ability to increase and enhance the impact and application of learning and development.”
RCVS Academy courses can be accessed after logging in here.
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