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BVNA encourages vet nurses to participate in CMA review
“While this time may be challenging for the veterinary profession, we would encourage veterinary nurses to engage positively with the review by completing the relevant survey."- Charlotte Pace.
The review investigates the veterinary services market.

The British Veterinary Nursing Association (BVNA) has asked veterinary nurses to provide their own opinions to the Competition and Market Authority (CMA) review of veterinary services.

The CMA’s review made headlines on 7 September, as the authority announced its intentions to seek further transparency of the UK’s veterinary services. This would include the pricing, provision of medication, practice ownership and provision of emergency and out of hours care.

This announcement has proved challenging for those in client-facing roles, including veterinary nurses, who have seen the effects of the extensive media coverage of the investigation first hand. The cost-of-living crisis especially has caused a rise in the abuse received by veterinary nurses.

As part of the investigation, the BVNA has been invited to represent UK veterinary nurses in the review. The group has met with the CMA, and is working to play an active role in enquiries whilst keeping its members informed.

The BVNA is now asking that veterinary nurses contribute their own views to the investigation, to ensure that the results show a balanced discussion of veterinary and public perspectives.

Veterinary nurses are able to submit their views using designated surveys. This will either be a veterinary practices questionnaire (for current veterinary professionals, or those who have worked in practice in the past three years) or a third party questionnaire (for those working for companies/charities that deliver veterinary services or retired from the profession more than three years ago).

The surveys are available on the Government’s website. On 7 September, the CMA said that the questionnaires would be open for up to six weeks.

Charlotte Pace, BVNA president, said: “While this time may be challenging for the veterinary profession, we would encourage veterinary nurses to engage positively with the review by completing the relevant survey. The CMA are actively seeking contributions from both pet owners and those working in the veterinary profession.

“Therefore, in order for the CMA to be as informed as possible, and for their investigation to be beneficial for the future of our industry, we would urge that veterinary professionals use their voice.”

Image © Shutterstock

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FIVP launches CMA remedies survey

News Story 1
 FIVP has shared a survey, inviting those working in independent practice to share their views on the CMA's proposed remedies.

The Impact Assessment will help inform the group's response to the CMA, as it prepares to submit further evidence to the Inquiry Group. FIVP will also be attending a hearing in November.

Data will be anonymised and used solely for FIVP's response to the CMA. The survey will close on Friday, 31 October 2025. 

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News Shorts
CMA to host webinar exploring provisional decisions

The Competition and Markets Authority (CMA) is to host a webinar for veterinary professionals to explain the details of its provisional decisions, released on 15 October 2025.

The webinar will take place on Wednesday, 29 October 2025 from 1.00pm to 2.00pm.

Officials will discuss the changes which those in practice may need to make if the provisional remedies go ahead. They will also share what happens next with the investigation.

The CMA will be answering questions from the main parties of the investigation, as well as other questions submitted ahead of the webinar.

Attendees can register here before Wednesday, 29 October at 11am. Questions must be submitted before 10am on 27 October.

A recording of the webinar will be accessible after the event.