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BVRA, BVA and BVNA unite for communication webinar
The associations will discuss how each team can contribute to fostering improved communication.
The collaboration aims to improve practice culture.

Three veterinary associations will collaborate in a webinar that aims to improve communication across the wider veterinary team.

The British Veterinary Receptionist Association (BVRA), British Veterinary Association (BVA) and the British Veterinary Nursing Association (BVNA) will unite for a webinar titled ‘Synergistic practice relations: how can your team improve their internal communication?’.

The webinar will reflect on the results of BVRA’s annual survey of veterinary receptionists, following preliminary results suggesting that confusion and frustration within veterinary teams is often caused by shortfalls in communication.

The associations will discuss how each team can contribute to fostering improved communication, and will be answering pre-submitted questions.

The discussion will also explore the role that relationships and communication play in a thriving practice culture, and how this contributes to patient safety, clinical outcomes and team wellbeing.

The webinar, due to be recorded and published in Autumn 2023, will include:
  • BVRA president Jaime Kiem, junior vice president Kayleigh Walker and council member Danielle Bowers
  • BVA president Malcolm Morley
  • BVNA president Charlotte Pace.
 
BVRA president Jaime Kiem said: “We are delighted to have the opportunity to work alongside the BVA and BVNA in what is a first for the profession, a webinar where all three associations are coming together to discuss the importance of internal practice relationships and to explore ways in which to improve communication amongst the veterinary team.

"BVRA is often asked the question ‘how can we communicate better as a team?’ and we hope that this webinar will help to address the importance of communication as a team and how to achieve this.”

Questions can be submitted for the webinar here, before 5pm on Friday, 8 September.
 
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Practices urged to audit neutering data

News Story 1
 RCVS Knowledge has called on vet practices to audit their post-operative neutering outcomes.

It follows the release of the 2024 NASAN benchmarking report, which collates data from neutering procedures performed on dogs, cats and rabbits.

The benchmarking report enables practices in the UK and Ireland to compare their post-operative outcomes to the national average. This includes the rate of patients lost to follow-up, which in 2024 increased to 23 per cent.

Anyone from the practice can submit the data using a free template. The deadline for next report is February 2026.

Visit the RCVS Knowledge website to complete an audit. 

Click here for more...
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