Leading experts will explore the factors the underpin client behaviour.
A webinar to help veterinary professionals communicate more effectively with their clients is set to be hosted by the World Small Animal Veterinary Association (WSAVA).
Taking place on Thursday 30 September, ‘Top Tips for Impactful Consultations’ will be led by Suzanne Rogers, co-director of Human Behaviour Change for Animals and Dr Natasha Lee, chair of the WSAVA’s Animal Wellness and Welfare Committee.
“During the webinar, we will explore the factors that underpin client behaviour, and we will also provide practical tips and advice on handling difficult situations,” commented Suzanne Rogers. “We hope that the information we provide will help veterinarians and veterinary nurses to hold more successful consultations and to improve overall rates of compliance going forward.”
For more information about the webinar, visit wsava.org/events/wsava-webinar-top-tips-for-impactful-consultations/