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Webinar to share tips on impactful consultations 
"We hope that the information we provide will help veterinarians and veterinary nurses hold more successful consultations" - Suzanne Rogers.

Leading experts will explore the factors the underpin client behaviour.

A webinar to help veterinary professionals communicate more effectively with their clients is set to be hosted by the World Small Animal Veterinary Association (WSAVA).

Taking place on Thursday 30 September, ‘Top Tips for Impactful Consultations’ will be led by Suzanne Rogers, co-director of Human Behaviour Change for Animals and Dr Natasha Lee, chair of the WSAVA’s Animal Wellness and Welfare Committee.

“During the webinar, we will explore the factors that underpin client behaviour, and we will also provide practical tips and advice on handling difficult situations,” commented Suzanne Rogers. “We hope that the information we provide will help veterinarians and veterinary nurses to hold more successful consultations and to improve overall rates of compliance going forward.”

For more information about the webinar, visit wsava.org/events/wsava-webinar-top-tips-for-impactful-consultations/

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New RCVS Academy courses to remove barriers in vet care

News Story 1
 The RCVS Academy has launched two courses to its new client support series, as it seeks to improve accessibility in veterinary settings.

The courses will help professionals to support assistance dog partnerships and clients with hearing loss.

The Hearing loss and Assistance dogs courses saw RCVS project lead Catherine Hemingway collaborate with the British Deaf Association and Assistance Dogs UK. Vets will gain practical guidance on supporting clients with additional needs.

Each course takes an hour to complete, and can be accessed by RCVS registrants for free. 

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News Shorts
APHA launches free virtual work experience programme

The Animal and Plant Health Agency (APHA), in collaboration with Springpod, has launched a free virtual work experience programme, giving young people across the UK the chance to explore careers dedicated to protecting animal and plant health.

The on-demand programme offers a unique insight into career opportunities within APHA, showcasing how students can contribute to tackling some of the UK's most critical biosecurity and environmental challenges.

Designed for students aged 13 and over, the course includes more than 10 hours of engaging content featuring real-life industry insights, scenario-based challenges, and practical guidance on applying for jobs. To register for the course, visit the APHA website.