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One in four pet owners admit to missing vet appointments during pandemic
Pet owners revealed that fears around the spread of COVID-19 were the main reason for missed appointments.

Survey reveals impact of COVID-19 on veterinary care

A recent survey of more than 3,200 pet owners from across four countries has revealed that a quarter of pet owners have delayed or missed appointments during the COVID-19 pandemic.

The survey - commissioned by the global animal health association HealthforAnimals - showed that more than one in ten pets had missed essential routine treatments such as primary vaccines.

Owners cited concerns around exposure to COVID-19 outside of 'social bubbles' as one of the main reasons for missing appointments.

“These survey results reveal yet more worrying, secondary impacts of the pandemic, with pet owners reluctant to visit a veterinarian and animal health suffering as a result,” said Dr Simon Doherty, senior lecturer in Animal Health & Welfare at Queen’s University Belfast and former president of the BVA.

“The reality is that veterinarians and veterinary services have been recognised as essential throughout the pandemic because animal health is a core element of public health. If pets are not receiving routine healthcare including vaccination, we could see an increase in preventable diseases and other health issues.”

A large number of veterinary practices have taken steps to reduce the risk of spreading COVID-19, with 47 per cent of owners surveyed reporting that their veterinary practice offered digital or remote appointments. This is more than double what was reported before the pandemic.

Three quarters of pet owners who used veterinary telemedicine during the pandemic said that they were satisfied or extremely satisfied with the service. More than 60 per cent said that they would be more likely to seek a veterinary consultation if they could do so virtually.

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Veterinary Dispensary Manager Online Course relaunched

News Story 1
 The VMD has announced dates for its next Veterinary Dispensary Manager Online Course.

The event will relaunch on Thursday, 23 October 2025 from 9am to 5pm and will be delivered through an interactive online session.

It is open for anyone involved in a veterinary dispensary role, whether they are new to the topic or looking for a refresh. Attendees will receive vital insights into the safe and compliant handling of veterinary medicines.

The course can be booked online for £495. 

Click here for more...
News Shorts
WSAVA launches pet travel guidance factsheet

A new pet travel guidance factsheet for veterinary professionals and caregivers has been developed by the WSAVA in collaboration with the World Veterinary Association.

The Dog and Cat Welfare During Transport factsheet provides step-by-step guidance for all stages of a journey, from pre-travel checklists to post-travel care.

Brachycephalic breeds or animals prone to travel-related anxiety are given special focus in this guide, which also provides links to IATA container regulation and WSAVA vaccination guidelines.