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Veterinary Receptionist of the Year Award launched
Nominations for the Veterinary Receptionist of the Year Award are now open.
Winner to be announced at BVRA Congress 2019

A new award that recognises the hard work and dedication of veterinary receptionists has been launched by the British Veterinary Receptionist Association (BVRA).

Nominations for the Veterinary Receptionist of the Year Award are now open, and entries are welcomed from both clients and veterinary colleagues. The winner will be announced at the BVRA annual congress on 16 March.

“Veterinary receptionists are as crucial to the success of a veterinary practice as any other role,” explains BVRA founder Brian Faulkner. “They are first and last impression a client has of a veterinary practice and the association is keen to recognise and reward their unique contribution to the industry.

“We’ve been astounded by how popular the BVRA has been since its launch one year ago with receptionists at every level of experience, reporting appreciation as well as the benefits of Accredited Veterinary Receptionist Award,” he continued. “It’s entirely appropriate that BVRA champions ‘best practice’ and therefore the BVRA’s Veterinary Receptionist of the Year Award will recognise their hard work.”

To celebrate the launch of the award, three randomly-selected veterinary practices will receive a golden ticket that will allow one person to attend the BVRA’s second annual congress in Sutton Coldfield. The congress programme includes keynote speaker Benjamin Mee, whose story was inspiration for the Hollywood blockbuster 'We bought a Zoo'.

Nominations for the award can be made via the BVRA website. The closing date for entries is the 31 January 2019.

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FIVP launches CMA remedies survey

News Story 1
 FIVP has shared a survey, inviting those working in independent practice to share their views on the CMA's proposed remedies.

The Impact Assessment will help inform the group's response to the CMA, as it prepares to submit further evidence to the Inquiry Group. FIVP will also be attending a hearing in November.

Data will be anonymised and used solely for FIVP's response to the CMA. The survey will close on Friday, 31 October 2025. 

Click here for more...
News Shorts
CMA to host webinar exploring provisional decisions

The Competition and Markets Authority (CMA) is to host a webinar for veterinary professionals to explain the details of its provisional decisions, released on 15 October 2025.

The webinar will take place on Wednesday, 29 October 2025 from 1.00pm to 2.00pm.

Officials will discuss the changes which those in practice may need to make if the provisional remedies go ahead. They will also share what happens next with the investigation.

The CMA will be answering questions from the main parties of the investigation, as well as other questions submitted ahead of the webinar.

Attendees can register here before Wednesday, 29 October at 11am. Questions must be submitted before 10am on 27 October.

A recording of the webinar will be accessible after the event.