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Claire Lomas inspires delegates at CX Congress
Claire completed the 2016 Great North Run wearing a bionic suit.

Keynote speaker talks about overcoming adversity 

“Stop thinking about what you can’t do and think about what you can.”

That was the inspirational message from sportswoman Claire Lomas MBE as she delivered the keynote speech at CX Congress on Saturday (16 June).

In 2007, Claire’s life was turned upside down when was paralysed from the chest down in a riding accident. Since then, she has raised thousands of pounds for spinal research, written a book and learned several new sports.

Speaking to delegates from across the veterinary sector, Claire gave a moving talk about how the accident affected her life and the incredible steps she took towards her recovery. From learning how to ski to completing the London Marathon in a bionic suit, Claire showed that when things get tough, it is important to get out there and carry on.

“Believe in yourself, get out there and take on new challenges,” she urged. “I know that i’ve been lucky. Without the huge help of my family, friends and even strangers I couldn’t have done what I have done.

“But what I also know is that i’ve made my own luck. If I had carried on dwelling on everything i’d lost - which felt pretty much everything in those early days -  I wouldn’t have had the best days of my life after my accident.”

Claire’s numerous achievements include the Great North Run, the Great South Run and the Greater Manchester Marathon. In addition to her sporting accomplishments, Claire is also mum to two little girls and works part time in an office.

Most recently, Claire gained her motorcycle race licence, which will allow her to compete in track events. She is currently preparing to ride a lap of the Isle of Man TT to raise money for the Nicholls Spinal Injury Foundation, The Bike Experience and The Matt Hampson Foundation.

The CX Congress took place on Saturday, 16 June at the De Vere East Midlands Conference Centre in Nottingham. This annual event offers customer CPD care for everyone working in veterinary practice; from the front desk to the final consult.

New for 2018 was the introduction of speaker sessions presented in four concurrent pet, equine, leading and consult streams. Each session was asked with practical tips and key insights under the theme ‘You can do it!’ 

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Vets launch new podcast for pet owners

News Story 1
 Two independent vets have launched a podcast to help owners strengthen their bond with pets. Dr Maggie Roberts and Dr Vanessa Howie, who have worked in both veterinary practice and major charities, are keen to use their experience to enable people to give pets a better life.

The venture, called Vets Talking Pets, provides advice and information on a range of topics, including how to select a suitable pet, where to obtain them and how to get the best out of your vet. Maggie and Vanessa will also discuss sensitive subjects, including end-of-life care, raw food diets and the cost of veterinary care.

The podcast can be found on all the usual podcast sites, including Podbean, Apple, Amazon Music and YouTube. 

Click here for more...
News Shorts
RCVS Regional Question Time heads to Edinburgh

The RCVS is to bring its Regional Question Time (RQT) to Edinburgh for 2026.

The event will take place at Novotel Edinburgh Park in Edinburgh on Wednesday, 20 May 2026.

It will begin with supper and drinks at 6.30pm, with an evening programme from 7.30pm. This will start with an update on RCVS' activities, followed by questions and answers with representatives.

RCVS is encouraging an 'open dialogue', in which queries can be raised in a friendly, informal environment.

While discussions are expected to be audience-led, the RQT is expected address major issues including the VSA, the CMA's remedy package and the VN Vision project.

Tim Parkin, RCVS president, said: "It's an important time for the professions, and I'm looking forward to meeting colleagues in Scotland as we navigate this period of change together so we can come out stronger."

Tickets can be booked here.