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Say “yes” to assistance dogs
Under section 37 of the Disability Discrimination Act, it is an offence for a taxi driver to refuse to carry an assistance dog.
Government issues reminder to taxi drivers

Taxi drivers are being reminded of their legal requirement to carry guide dogs when required by passengers with disabilities.

The reminder has been issued by the Department for Infrastructure (DFI), who are working closely with Guide Dogs to ensure that people who use assistance dogs are fully aware of their rights.

Under section 37 of the Disability Discrimination Act, it is an offence for a taxi driver to refuse to carry an assistance dog. It is also illegal for taxi drivers to make charges for doing so, unless they display an exemption certificate.

If a taxi driver has a genuine medical reason for not being able to carry an assistance dog, they must apply to the DFI for an exemption certificate and display it in the taxi.

Failure to adhere to these conditions could result in a fine of up to £1000. 

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FIVP launches CMA remedies survey

News Story 1
 FIVP has shared a survey, inviting those working in independent practice to share their views on the CMA's proposed remedies.

The Impact Assessment will help inform the group's response to the CMA, as it prepares to submit further evidence to the Inquiry Group. FIVP will also be attending a hearing in November.

Data will be anonymised and used solely for FIVP's response to the CMA. The survey will close on Friday, 31 October 2025. 

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News Shorts
CMA to host webinar exploring provisional decisions

The Competition and Markets Authority (CMA) is to host a webinar for veterinary professionals to explain the details of its provisional decisions, released on 15 October 2025.

The webinar will take place on Wednesday, 29 October 2025 from 1.00pm to 2.00pm.

Officials will discuss the changes which those in practice may need to make if the provisional remedies go ahead. They will also share what happens next with the investigation.

The CMA will be answering questions from the main parties of the investigation, as well as other questions submitted ahead of the webinar.

Attendees can register here before Wednesday, 29 October at 11am. Questions must be submitted before 10am on 27 October.

A recording of the webinar will be accessible after the event.