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Pet insurance claims reach record levels
Dog and cat on windowsill
3.9 million cats and dogs in the UK are now covered by pet insurance.
Figures up nine per cent on 2014

A record £657 million in pet insurance claims were paid out in 2015 - the equivalent of 1.8 million every day - according to figures published by the Association of British Insurers (ABI).

The figures show that in 2015, 911,000 pet insurance claims were made, which is up nine per cent on 2014. Their cost at £657 million was also up nine per cent on the previous year.

Most of the claims were for veterinary bills, with the average claim at £720 - almost three times the average pet insurance premium of £241.

But while 3.9 million cats and dogs in the UK are now covered by pet insurance, thousands of pets remain uninsured.

Just one in four of the nine million dogs in the UK, and one in seven of the country’s 7.9 million cats, are thought to be covered.

"The record levels of claims handled by pet insurers highlights that owning a pet can be costly as well as rewarding,” said Mark Shepherd, general insurance manager at the ABI.

“While it is good to see more pet policies in force, too many of the nation’s pet owners still don’t have any cover in place.”

Among the claims handled was a python who needed treatment for anorexia and a cat who needed treatment for injuries after falling from a fourth-floor window.

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FIVP launches CMA remedies survey

News Story 1
 FIVP has shared a survey, inviting those working in independent practice to share their views on the CMA's proposed remedies.

The Impact Assessment will help inform the group's response to the CMA, as it prepares to submit further evidence to the Inquiry Group. FIVP will also be attending a hearing in November.

Data will be anonymised and used solely for FIVP's response to the CMA. The survey will close on Friday, 31 October 2025. 

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News Shorts
CMA to host webinar exploring provisional decisions

The Competition and Markets Authority (CMA) is to host a webinar for veterinary professionals to explain the details of its provisional decisions, released on 15 October 2025.

The webinar will take place on Wednesday, 29 October 2025 from 1.00pm to 2.00pm.

Officials will discuss the changes which those in practice may need to make if the provisional remedies go ahead. They will also share what happens next with the investigation.

The CMA will be answering questions from the main parties of the investigation, as well as other questions submitted ahead of the webinar.

Attendees can register here before Wednesday, 29 October at 11am. Questions must be submitted before 10am on 27 October.

A recording of the webinar will be accessible after the event.