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Rescue dog helps save her diabetic owner
Looby Loo with Toby
"If it wasn’t for Looby Loo waking Mary, I hate to think what would have happened to me," Toby admits.

Looby Loo presented with a PDSA commendation

A heroic German shepherd who helped save her diabetic owner has received a PDSA Commendation. The award recognises outstanding acts of devotion by pets.

Rescue dog Looby Loo became frantic when her owner Toby Snow began to slip into a diabetic coma. She managed to wake her other owner, Mary, by barking and whining next to their bed.

Mary realised immediately that Toby was slipping into a hypoglycaemic coma and dialled 999 whilst trying to boost his sugar levels with fizzy drinks and glucose tablets.

“Throughout the whole episode, Looby Loo didn’t leave Toby’s side," she says. "She was desperately nudging his arms and legs and licking his face. She knew that he was in danger and was trying to help him as best she could.”

Toby says he knew he was in deep trouble as he started to slip into the coma but was unable to call for help. "If it wasn’t for Looby Loo waking Mary, I hate to think what would have happened to me," he admits.

“I will be forever grateful to our wonderful dog for what she did that night – she was a true friend and her actions definitely helped me out of a very sticky spot.”

Toby usually controls his fluctuating blood sugar levels with insulin injections and tablets, but he had just returned home after a period in hospital for an infection. He says he was very weak and was receiving antibiotic treatment which interfered with the insulin's ability to work.

Mary Friend adopted Looby Loo, now aged nine, back in 2007. Two years later, she met Toby and it was certainly love at first sight for Looby Loo.

The pair formed an "instant and unbreakable" bond, according to Mary, who says Looby Loo "wouldn't take her eyes off Toby and wanted to be near him at all times."

Looby Loo was presented with her award at PDSA's Brighton Pet Hospital by Richard Hooker, the charity's director of veterinary services.

He commented: "It is amazing that a pet with no formal medical assistance training detected a potentially dangerous situation, like Looby Loo did here for Toby. Her PDSA Commendation is very well-deserved.”

Image courtesy of the PDSA

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FIVP launches CMA remedies survey

News Story 1
 FIVP has shared a survey, inviting those working in independent practice to share their views on the CMA's proposed remedies.

The Impact Assessment will help inform the group's response to the CMA, as it prepares to submit further evidence to the Inquiry Group. FIVP will also be attending a hearing in November.

Data will be anonymised and used solely for FIVP's response to the CMA. The survey will close on Friday, 31 October 2025. 

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News Shorts
CMA to host webinar exploring provisional decisions

The Competition and Markets Authority (CMA) is to host a webinar for veterinary professionals to explain the details of its provisional decisions, released on 15 October 2025.

The webinar will take place on Wednesday, 29 October 2025 from 1.00pm to 2.00pm.

Officials will discuss the changes which those in practice may need to make if the provisional remedies go ahead. They will also share what happens next with the investigation.

The CMA will be answering questions from the main parties of the investigation, as well as other questions submitted ahead of the webinar.

Attendees can register here before Wednesday, 29 October at 11am. Questions must be submitted before 10am on 27 October.

A recording of the webinar will be accessible after the event.