Your data on MRCVSonline
The nature of the services provided by Vision Media means that we might obtain certain information about you.
Please read our Data Protection and Privacy Policy for details.

In addition, (with your consent) some parts of our website may store a 'cookie' in your browser for the purposes of
functionality or performance monitoring.
Click here to manage your settings.
EmailIphone Application    Posted: 10th April 2015
If you would like to forward this story on to a friend, simply fill in the form below and click send.
Your friend's email:
Your email:
Your name:
 
 
Send Cancel

'Win-win' or 'no deal'
Anne-Marie Svendsen Aylott
In any negotiation the only acceptable outcomes are either a 'win-win' or 'no deal'

Intriguingly, Anne-Marie Svendsen Aylott began her session on 'Negotiation Skills' at the BSAVA Congress by negotiating with the audience to decide which aspects of the subject they would like to cover!

She explained that when setting out on negotiation skills it is important to look at the bigger picture and break things down into component parts prior to actually engaging in the negotiation. Think about your mindset. "If you think it will be a fight, then it will be a fight," she said.

Before you begin, it is important to know the other person – their beliefs, values and the way they assimilate information. Big picture or detail? What do you think is the preferred outcome for the other person?

Timing is important too; never present more than three choices and have your 'walk away' point set in your mind – the point at which it is not worth continuing. Engage in research to establish shared values and pre-empt objections before you begin the negotiation.

Another part of the process is building rapport through body language (non-conscious mimicry). It improves 'liking', creates a more helpful mindset and offers opportunities to spot shared language which can help you understand what the person is really thinking and lead to more profitable discussion.

Always control your emotions and turn aggression directed towards you into positives. Summarise as progress is made and maybe refocus or reschedule if necessary. Finally, know when to stop. Is it a 'win-win' or 'no deal'?

Become a member or log in to add this story to your CPD history

Reporting service for dead wild birds updated

News Story 1
 The Animal and Plant Health Agency (APHA) has updated its online reporting service for dead wild birds.

The new version allows those reporting a dead bird to drop a pin on a map when reporting the location. It also includes a wider range of wild bird species groups to select from when describing the bird.

The online service, which helps APHA to monitor the spread of diseases such as avian influenza, can be accessed here. 

Click here for more...
News Shorts
NI chief vet urges bluetongue vigilance

Northern Ireland's chief veterinary officer (CVO) has urged farmers to be vigilant for signs of bluetongue, after the Animal and Plant Health Agency warned there was a very high probability of further cases in Great Britain.

There have been 126 confirmed cases of bluetongue virus serotype 3 in England since November 2023, with no cases reported in Northern Ireland. The movement of live ruminants from Great Britain to Northern Ireland is currently suspended.

According to the Department of Agriculture, Environment and Rural Affairs (DAERA), the virus is most likely to enter Northern Ireland through infected animals or germplasm (semen or ova) being imported.

Brian Dooher, Northern Ireland's CVO, said: "Surveillance for this disease within Northern Ireland has been increased to assist with detection at the earliest opportunity which will facilitate more effective control measures."

Farmers should report any suspicions of the disease to their private veterinary practitioner, the DAERA Helpline on 0300 200 7840 or their local DAERA Direct Veterinary Office.