Your data on MRCVSonline
The nature of the services provided by Vision Media means that we might obtain certain information about you.
Please read our Data Protection and Privacy Policy for details.

In addition, (with your consent) some parts of our website may store a 'cookie' in your browser for the purposes of
functionality or performance monitoring.
Click here to manage your settings.
EmailIphone Application    Posted: 8th January 2014
If you would like to forward this story on to a friend, simply fill in the form below and click send.
Your friend's email:
Your email:
Your name:
 
 
Send Cancel

What can practices learn from John Lewis?
Image Tracy Killen
John Lewis HR and main board director Tracy Killen
Director Tracy Killen set to open VMPA/SPVS Congress

Delegates at this year's VMPA/SPVS Congress will learn how to "thrive, not just survive" in tough economic times, taking advice from John Lewis director Tracy Killen, who is set to open the event.

Retail giant, The John Lewis Group, enjoyed a record-breaking Christmas period, with sales reportedly topping £35 million on December 27 alone.

But how have they managed to overcome tightening purse-strings and pressures on customer loyalty? Practice managers can find out on January 31 at the VPMA/SPVS Congress in Newport.

Main board director Tracy Killen will offer her take on what veterinary practices can learn from John Lewis. Being wife to the owner of Highcroft Vet Group, Richard Killen, Tracy is no stranger to the veterinary industry.

During the Congress, Tracy will also join accountant Mark Beaney on remuneration and bonuses, as well as taking part in the Leading your Team lecture stream alongside Katherine Eitel, US training and development expert.

For the full programme or to book online, visit the website.

Become a member or log in to add this story to your CPD history

RCVS announces 1CPD app update

News Story 1
 The RCVS has announced a new version of its 1CPD mobile app, with enhanced features for veterinary surgeons and veterinary nurses to record their continuing professional development.

The mobile app includes a new 'what would you like to do?' shortcut for frequent tasks, a notification badge, and the ability to scan a QR code from the home screen to easily record an activity.

Users will be prompted to update the app from the App Store or Google Play the next time they log in. For more information, visit RCVS.org.uk 

Click here for more...
News Shorts
Nominations open for RCVS and VN Council elections

The nomination period for the 2026 RCVS Council and VN Council elections is now open, with three veterinary surgeon seats and two veterinary nurse seats available.

Prospective candidates can download an information pack and nomination form from the RCVS website. Individuals can nominate themselves for the elections, with the results to be announced in the spring.

Clare Paget, the recently appointed RCVS Registrar and elections returning officer, said: "If you want to play your part in influencing and moulding how the professions are regulated, and making key decisions on matters of great importance to your peers, the public and animal health and welfare, please consider standing for RCVS Council or VN Council next year."

Nominations close at 5pm on Saturday, 31 January 2026.