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What can practices learn from John Lewis?
Image Tracy Killen
John Lewis HR and main board director Tracy Killen
Director Tracy Killen set to open VMPA/SPVS Congress

Delegates at this year's VMPA/SPVS Congress will learn how to "thrive, not just survive" in tough economic times, taking advice from John Lewis director Tracy Killen, who is set to open the event.

Retail giant, The John Lewis Group, enjoyed a record-breaking Christmas period, with sales reportedly topping £35 million on December 27 alone.

But how have they managed to overcome tightening purse-strings and pressures on customer loyalty? Practice managers can find out on January 31 at the VPMA/SPVS Congress in Newport.

Main board director Tracy Killen will offer her take on what veterinary practices can learn from John Lewis. Being wife to the owner of Highcroft Vet Group, Richard Killen, Tracy is no stranger to the veterinary industry.

During the Congress, Tracy will also join accountant Mark Beaney on remuneration and bonuses, as well as taking part in the Leading your Team lecture stream alongside Katherine Eitel, US training and development expert.

For the full programme or to book online, visit the website.

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FIVP launches CMA remedies survey

News Story 1
 FIVP has shared a survey, inviting those working in independent practice to share their views on the CMA's proposed remedies.

The Impact Assessment will help inform the group's response to the CMA, as it prepares to submit further evidence to the Inquiry Group. FIVP will also be attending a hearing in November.

Data will be anonymised and used solely for FIVP's response to the CMA. The survey will close on Friday, 31 October 2025. 

Click here for more...
News Shorts
CMA to host webinar exploring provisional decisions

The Competition and Markets Authority (CMA) is to host a webinar for veterinary professionals to explain the details of its provisional decisions, released on 15 October 2025.

The webinar will take place on Wednesday, 29 October 2025 from 1.00pm to 2.00pm.

Officials will discuss the changes which those in practice may need to make if the provisional remedies go ahead. They will also share what happens next with the investigation.

The CMA will be answering questions from the main parties of the investigation, as well as other questions submitted ahead of the webinar.

Attendees can register here before Wednesday, 29 October at 11am. Questions must be submitted before 10am on 27 October.

A recording of the webinar will be accessible after the event.